A message from founder Tom Walsh
To all of our customers, thank you!
As a tw-Security customer, you are our most valuable asset! Over 90% of our business comes from repeat business and referrals.
Thank you for the confidence and trust you place in us to be responsive to your needs and expectations. We define ourselves not by what we produce, but by providing only those services that you specifically require. tw-Security appreciates the opportunity to provide guidance, expertise, and support of your security, data privacy, and compliance programs.
Our goal is to establish a long-term relationship with you by providing consulting services that not only provide value but also are delivered with concern for your budget.
We want to be the easiest consulting firm to work with; our focus is simplicity.
The entire tw-Security team is dedicated to helping you succeed and pledge our highest level of attention and support to each and every engagement.
Thank you for your business!
Tom Walsh, Founder and Managing Partner, tw-Security
In January 2020, an impartial healthcare research firm announced cybersecurity advisory vendors’ rankings across multiple customer experience pillars. tw-Security came in second, scoring 95, narrowly missing the top spot by two tenths. This motivates us to try harder. Representing validated customer experience data, we received an A-plus rank in loyalty (would buy again, overall satisfaction, and likely to recommend). We also received A-grades in operations, relationship, and value, and an A-minus in services. The services we do provide – we do meticulously well!
We’ve served over 175 healthcare customers since 2003.
tw-Security serves a diverse customer base; covered entities, business associates, professional organizations, managed service firms, and legal firms as expert witnesses.
- Academic medical centers
- Community-based hospitals
- Integrated delivery networks and their outpatient entities
- Critical access hospitals (<25 beds)
- Long term care
- Specialty hospitals
- Physician practices
- Healthcare insurance – Payer
- Health management networks
- Community affiliated management organizations
- Application vendors
- Life sciences/pharma
- Mobile health vendors
- Predictive analytic solution providers
- Professional service consulting firms
- Revenue cycle service providers
- Technology infrastructure service providers
- Cloud-based vendors